Privacy Policy

Effective Date: November 4, 2024 

Mysti (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Mysti mobile application (“App”). By creating an account or using the App, you agree to the terms outlined below. Please read this Privacy Policy carefully.

1. Information We Collect

We collect only the necessary information to provide and improve the App’s functionality. The types of information we may collect include:

a. Account Information

When you create an account on Mysti, we collect the following details:

  • Name: Required to personalize your account.
  • Email Address: Required for account creation, authentication, and password recovery.
  • Password: Stored securely using encryption protocols.

Your name and email are essential for account management purposes and to ensure a smooth user experience.

b. Anonymous Chat Data

Mysti allows users to engage in anonymous chats. While an account is required, conversations remain anonymous unless you choose to share identifying details in a chat. We do not link your account information (name, email) to your chats unless disclosed voluntarily.

c. App Usage Data

We collect anonymized data related to how you interact with the App, such as:

  • Chat initiation and frequency
  • Feature preferences and settings
  • Usage patterns

This data helps us improve the performance and usability of the App.

d. Device Information

When you access Mysti, we may collect certain information about your device automatically, such as:

  • Device type and operating system
  • Performance metrics

This data helps us troubleshoot issues and ensure the App works well on various devices.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To create and manage your account.
  • To facilitate anonymous chats between users.
  • To analyze and improve the App’s functionality and user experience.
  • To secure and protect your account and the App.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Security

Mysti prioritizes user privacy. Here is how your data is handled:

  • All messages are encrypted and remain inaccessible to Mysti administrators unless reported.
  • Reported messages are decrypted solely for the purpose of review and are not shared outside of the administrative team.
  • No additional user data is accessed or stored beyond what is necessary for account creation and operation.

4. Sharing Your Information

We may share your information in limited circumstances:

  • Third-Party Service Providers: We may work with third-party service providers (such as analytics platforms) to help operate and improve the App. These providers only have access to anonymized data and are bound by strict confidentiality agreements.
  • Legal Requirements: We may disclose your personal information if required by law or to protect our rights, safety, or property.

We do not share your personal information with third parties for any marketing or advertising purposes.

5. Social Media Integration

When you share a Mysti link on social media, any interactions on those platforms are governed by their respective privacy policies. Mysti does not collect or store data shared externally on social media.

6. Your Privacy Choices

You have the right to:

  • Access and Update: You can access and update your personal account information within the App.

7. Children’s Privacy

Mysti is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.

8. International Data Transfers

The information we collect may be transferred to and processed in countries other than your country of residence, including countries with different data protection laws. By using the App, you consent to these transfers. We implement appropriate safeguards to protect your data in such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we update the policy, we will revise the “Effective Date” above and notify you of any material changes. We encourage you to review this Privacy Policy regularly.

11. Disclaimers and Liability

Mysti is not responsible for any misuse of the platform by its users. While efforts are made to maintain a safe environment, Mysti relies on its users to report inappropriate behavior. Mysti does not guarantee complete anonymity or protection from misuse but strives to provide a secure and respectful communication platform.

By using Mysti, you agree to these terms and accept the responsibility of fostering a positive and safe environment. If you have any questions or concerns, please contact Mysti support.

We are committed to ensuring your privacy is respected and addressing any concerns you may have.